Which of the following is NOT a characteristic of effective CRM?

• A. Silent coordination
• B. Clear roles
• C. Open communication
• D. Mutual respect

Answer: (A)

In Crew Resource Management, effective teamwork hinges on clear roles, open communication, and mutual respect to keep everyone aligned and information flowing. Silent coordination isn’t a characteristic because it relies on nonverbal or unspoken cues, which can hide critical information, delay decisions, and reduce situational awareness. Clear roles prevent confusion about who handles what, open communication ensures concerns and updates are shared promptly, and mutual respect creates a safe environment for speaking up. When coordination happens silently, these safeguards fail, increasing the likelihood of miscommunication and mistakes.