Which manual provides official duties and emergency procedures for SkyWest flight attendants, in conjunction with Part 121 regulations?

• A. The Flight Attendant Handbook (FAM) and the Emergency Procedures Manual
• B. The Aircraft Maintenance Manual
• C. The Operations Control Manual
• D. The Crew Scheduling Manual

Answer: (A)

Flight attendants’ official duties and emergency actions are defined in the Flight Attendant Handbook and the Emergency Procedures Manual, used together with Part 121 regulations. The Flight Attendant Handbook outlines daily duties, service standards, and safety responsibilities that crews must follow during normal operations. The Emergency Procedures Manual provides the standardized, step-by-step actions for in-flight emergencies, evacuations, medical incidents, and other abnormal situations, ensuring consistent responses across crews. This combination aligns with Part 121 requirements to have clear, enforceable procedures for both routine duties and emergencies. The other manuals address different areas: maintenance procedures are in the Aircraft Maintenance Manual, flight-operations control and dispatch are covered by the Operations Control Manual, and crew scheduling details live in the Crew Scheduling Manual.