If you see a potential security threat during boarding, what is the correct course of action?

• A. Notify the lead flight attendant and captain, and follow threat response policy
• B. Confront the potential threat directly
• C. Ignore the threat
• D. Notify only the passenger's supervisor

Answer: (A)

Escalation through the proper chain of command is essential when you spot a potential security threat during boarding. The correct action is to notify the lead flight attendant and the captain and then follow the threat response policy. This ensures the right people assess the situation, coordinate with security, and activate any required procedures without risking crew or passengers. The lead flight attendant helps organize the cabin response and communicates with the flight deck, while the captain can authorize further actions and alert ground security or authorities as needed. Acting on your own by confronting the person can provoke unpredictable responses and endanger everyone. Ignoring the threat leaves you and others exposed to harm, and notifying only a supervisor misses the crucial involvement of the flight crew and security process. Following the policy keeps everyone safe and ensures a documented, consistent response.