How should you handle a medical emergency involving a nonmedical bystander?

• A. Call security and evacuate the cabin immediately.
• B. Treat the bystander yourself with basic first aid only.
• C. Ignore and continue with service.
• D. Seek professional medical assistance and coordinate with the medical team.

Answer: (D)

When a medical emergency involves a passenger or bystander, the priority is to bring in proper expertise and coordinate with the on-board medical team and the captain. The cabin crew should alert the captain and request any medically trained passengers to assist, then follow the airline’s procedures to connect with medical guidance, either from aboard or via ground support if needed. While waiting for professionals, offer care only within your training and avoid performing treatments you’re not qualified to do. Evacuation or security action isn’t the default response unless there’s an immediate safety threat, and ignoring the situation isn’t appropriate. The goal is to get the right medical help quickly and keep the situation under control until specialists can take over.